Jerry Sooter's Work Experience

1988 ~ 2006
Olympus NDT (Formerly Staveley Instruments).  Kennewick, WA

Product Manager, Advanced Products
Responsibilities and achievements:

• “Advanced Products” are upper end NDT products made up from three former stand-alone companies, all now under the name of Olympus NDT: Staveley Instruments, RD Tech & Panametrics. Advanced Products include Sonic WorkStation, Nortec WorkStation, PowerStation, BondMaster 1000, Pulser/Receivers, Omniscan Eddy Current Array, Omniscan UT, and MS-5800 tube tester
• Monitor sales numbers for Advanced Products and collaborate with Sales Managers for ideas on increasing sales
• Interface between Engineering and customers in support of Advanced Product line
• Interface with Engineering and Marketing during the design phase of new equipment
• Validation of software and hardware changes prior to releasing ECO’s to production
• Internal and field sales, including customer support for any technical questions. This could include making sales calls in an open territory and visiting key accounts to secure future orders
• Responsible for making sure the field sales force is updated and trained on the operation of Advanced Products
• Lead and quotation follow-up for open territories
• Give input regarding where to market our products and what ads to run
• Assist in the design of new ads
• PC support for in-house and field sales offices
• Set up and exhibit at several trade shows each year:
  • ASNT, AWS show, ATA show, World NDT conference, Air Force NDI conference, NAVAIR conference, etc.

Product Manager, Ultrasonic products
Responsibilities and achievements:

• Leader of the Product Technical Support Team
• Interface with Engineering in the design and support of entire product line
• Interface with Engineering and Marketing during the design phase of new equipment
• Validation of software and hardware changes prior to releasing ECO’s to production
• Internal and field sales, including customer support for any technical questions.
  • This could include making sales calls in an open territory and visiting key accounts to secure future orders
• Product Technical Support Team is responsible for making sure the field sales force is updated and trained on the operation of our equipment
• Lead and quotation follow-up for all open territories
• Assist Sales Management in monitoring sales force efficiency
  • I.e. reviewing itineraries, number of leads, number of quotes, percentage of leads to quotes, etc
• As a Product Management team, give input regarding where to market our products and what ads to run
• Assist in the design of new ads
• Responsible for bringing the creative design of advertisements in-house vs. having ads created by third-party graphics designers
• PC support for in-house and field sales offices
• Responsible for implementation of a barcode system for the tracking of sales demo equipment
• Set up and exhibit at several trade shows each year:
  • ASNT, AWS show, ATA show, World NDT conference, Air Force NDI conference, NAVAIR conference, etc
• Web site coordinator- I was involved in the page design and content of entire web site. Web site changes were sometimes done by myself, or I coordinate with 3rd party for their creative services.

Service Technician
Responsibilities included:

• Calibration and component level repair of non-destructive test equipment
• Design and build special product orders per customer requirements
• Telephone and on-site customer support
• In plant PC repair and software support
• Technical bulletin editor
• Participated in ISO-9000 internal company audits

Production Technician
Responsibilities included:

• Board level repair and calibration of non-destructive test equipment
• Testing and de-bugging of pilot production runs
• Repairs and productions problems were documented for QA and Engineering, thus corrective action could be implemented to head off manufacturing errors